01
Refund Schedule
For students who have paid upfront (not on the Pay After Placement plan), the following refund schedule applies:
| Withdrawal Timing |
Refund Amount |
Status |
| Within 7 days of payment, before course access begins |
100% of fee paid |
Full Refund |
| After course access begins but within 7 days |
75% of fee paid |
Partial Refund |
| Between 8–14 days after course access begins |
50% of fee paid |
Partial Refund |
| After 14 days of course access |
No refund |
No Refund |
| After completing 25% or more of the curriculum |
No refund |
No Refund |
02
Upfront Payment Refunds
To be eligible for an upfront payment refund:
- You must submit a formal refund request via email to contact@mail.fingrow.in within the eligible time window.
- You must not have downloaded or shared any paid course materials after your refund request.
- Your LMS account will be deactivated upon refund approval.
Refunds are processed to the original payment method only. We do not issue refunds in cash or via alternative payment methods.
03
Non-Refundable Items
The following are not eligible for refunds under any circumstances:
- Placement fees paid after receiving a job offer letter.
- Certification fees, if applicable.
- Any course fee after 14 days of course access or 25% curriculum completion (whichever is earlier).
- Fees for demo sessions or free consultations (these are free; no fee is charged).
Note: Fingrow does not offer refunds on the basis of dissatisfaction with placement outcomes alone, as placement depends on multiple factors including student effort, market conditions, and employer decisions.
04
Service-Based Refunds (Projects & Websites)
For our college project development and website design services, the following applies:
- Before work begins: 100% refund if cancellation is requested within 24 hours of payment.
- After work begins but before 50% delivery: 50% refund, as work already completed is non-refundable.
- After 50% or more of the project is delivered: No refund.
- After final delivery: No refund. Revision requests within the agreed scope will be addressed free of charge.
Disputes regarding project quality should be raised within 5 days of final delivery. Fingrow will work to resolve such disputes in good faith.
05
How to Request a Refund
To initiate a refund, please follow these steps:
- Email contact@mail.fingrow.in with the subject line: "Refund Request — [Your Full Name]".
- Include your enrollment details, payment reference number, and the reason for your request.
- Our team will acknowledge your request within 1 business day and respond with a decision within 3–5 business days.
You may also reach us on WhatsApp at +91 9187135171 for faster communication, though the formal email request is required to process any refund.
06
Refund Processing Time
Once a refund is approved:
- Credit/debit card payments: 5–10 business days to reflect in your account (depending on your bank).
- UPI / net banking: 3–7 business days.
- Wallet payments: 2–5 business days.
Fingrow is not responsible for delays caused by your bank or payment provider.
07
Contact
For refund queries or disputes, reach us at: